TECHNOPLANET LAB PRIVATE LIMITED ("Company","We" or "Us" and their connotations) operates a website www.makershala.com called as "Platform", which is engaged in providing products & services with an objective to develop skills in Users in the age group of 6-18 years.
Our Platform is primarily accessed by Users between the ages of 6-18 years to build 21st century skills, discover their interest and apply concepts in the real world. Makershala provides a project based learning ecosystem through following ways:
The term "Users" for the purposes of these Terms shall be read as You and/or the learner.
Our Services are for users in the age group of 6 to 18 years and we do not knowingly collect personal information from users under the age of 6. Each user between this age group having a learner account on Makershala has a parent account associated with it. The parent approval is required for activation of the learner account. The parent can view all the activities performed by the learner on the platform.
Information We Collect and Use
In order to provide Services, we require certain user information and may obtain the same through user- provided data or automatic data collection.
We collect information that may be used to identify you ,including, but not limited to,
We also collect certain information either when you provide it to use the Platform or Services and/or automatically as you navigate through the Platform (which may include usage details, IP address, device ID and type, your browser type and language, the operating system used by the device, access times, and information collected through cookies, web beacons and other tracking technologies). You agree that we may use such information to do internal research on our Users' demographics to better understand, protect and serve our Users.
Whenever you share videos, project work or any form of content or feedback with Makershala, you give Makershala permission to share that content on any social media Platform, Makershala website or App or YouTube channel. Makershala assures you that the intent will only be to publish positive results and developments to other Users. If any of the Users allows us to collect information from his or her device phonebook—and /You are one of that User's contacts—we may combine the information we collect from that User's phonebook with other information we have collected about you. We may also obtain information from other sources and combine that with the information we collect through the Platform.
We use data collection devices such as "cookies" on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive that assist us in providing our Services. We offer certain features that are only available using a cookie. Cookies can also help us provide information that is targeted to your interests. Online training sessions are recorded and used for quality audits and teacher training. Users shall grant the Company a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license for content that is covered by intellectual property rights, like photos, audio and videos (IP License). This IP License shall end when you delete your IP content or your account unless your content has been shared with others, and they have not deleted it. When you delete IP content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period (but will not be available to others).
Purpose of Collection
We collect personal information only necessary for the following purposes:
We always strive to keep your Personal Information safe, we have been taking many safety measures, including:
Links to other Sites
Compliance with Data Protection Regulations
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. TECHNOPLANET LAB PRIVATE LIMITED aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us on the details as given below.
Rights of the Data Subject
You have the following data protection rights.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Sharing of Personal Information
We may share your personal information with third party service providers (called 'processors') to perform certain processing activities on our behalf, such as Parties involved in hosting and enabling our Services. Please note that we will not share your Personal Information with third parties allowing them to use this information for their own purposes unless you have given explicit consent thereto. Categories of third party processors are:
We may use third-party Service Providers to monitor and analyze the use of our Service.
Online and Behavioral Marketing
Payment Processing and Discounting
We may provide paid products and/or Services within the Service. In that case, we use third-party Services for payment processing (e.g. payment processors).
Collaboration and Location Service Providers
We collaborate with location Service providers to send out emails, SMS and OTPs to our customers, enable online live video classes for students and teachers and to enable telephony across our students, teachers and support team.
You have the right to provide Personal Information to us and may change that decision at any time. You have the right to check, update and adjust your Personal Information by logging into your account and editing personal information or asking us to do this. You may also delete your information at any time on the Platform. However, we may retain certain information as required by law or for reasonable business purposes. To sum up, you have the right to access, update, delete, rectify, object or restrict the Personal Information we have on you.
Please contact us by email or postal mail on the following address of the Grievance Officer
Name: Technoplanet Lab Private Limited
Address: 5E/1A BP, NIT, Faridabad, Haryana, India
Pin Code: 121001